Expert: Will customers accept Southwest's new bag fees?

Ben Mutzabaugh, managing editor at The Points Guy travel website, joined FOX 35's Garrett Wymer on FOX 35 NewS+ to discuss a number of changes Southwest Airlines announced this week. Southwest is going to charge a fee for checked bags, transition to assigned seating, offer lower-priced fares, and reduce how many points customers earn for flights to its rewards program.

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